Helpdesk

Need assistance? Our Helpdesk provides guidance and support for employers, HR managers, and job seekers using the Gwani HR Portal.

Account & Login Support

Get help with registration, approval, and access issues.

  • Account pending approval
  • Unable to log in
  • Updating account information

Employer Support

Assistance for organizations requesting HR or recruitment services.

  • Submitting HR requests
  • Recruitment process inquiries
  • Service clarification

HR Manager Support

Guidance for HR professionals working on the platform.

  • Task assignments
  • Verification issues
  • Professional conduct guidelines

Job Seeker Support

Support for job seekers applying for vacancies or KIV consideration.

  • Application status
  • Vacancy vs KIV clarification
  • Document upload issues

Still Need Help?

If you cannot find the information you need, please contact our support team.

Contact Support